Pre-arrival services
How can I benefit from pre-arrival services?
To access the web platform:
- Verify that you qualify for pre-arrival services (see above)
- Register and ask for your secure and confidential access codes
- Once you have received your access codes, log on to the website
Once you are connected to our web platform, you can carry out the following actions:
- Complete your profile (this step allows our agents to properly analyze your needs as a future immigrant)
- Communicate with a settlement officer of Gate West via chat, telephone or videoconference
- Study, download and print out handy information guides about life in Canada
- Watch videos
- Take part in online orientation sessions (webinars) – available soon